As the House of Commons prepares to debate the Israel-Palestine hostilities this week, several families within Kitchener say they are left powerless while their loved ones are trapped in Gaza.

Shatha Mahmoud, an organizer of the Palestinian Youth Movement in Kitchener, says that families are facing pain and terror amid the convoluted and detail-laden application process for emergency visas.

MP for Kitchener Centre, Mike Morrice, details discrepancies in the refugee visa process, the government’s response, and the March 18 parliamentary debate on the emergency visa system.